UX/UI Designer (Q-Chang)

Job Summary:

Responsibilities:

• Partner closely with Product Managers, Sales Operation team and Marketing to take conceptual ideas and turn them into functional and discoverable product features
• Be a customer advocate - interview, analyze user behavior, empathize, define and evolve customer personas
• Brainstorm new ideas to push the evolution of the product, including online and offline cross-channel experience
• Manage and coach UX team in designing and run workshops for Personas, Customer Journeys, and Flow designs
• Monitor the production of wireframes, interaction models, information architecture, visual design and supporting documentations from defined UX requirements
• Draft user stories, personas, storyboard and flows from requirements
• Conduct usability tests and user research not limit to layout adjustments based on user feedback
• Determining size and arrangement of illustrative material and copy including font style and size
• Develop UI mockups and prototypes that illustrate how sites function and look like
• Create original graphic designs (e.g. style standards on fonts, colors, images, sketches and tables)
• Prepare and present drafts design to internal teams and key stakeholders
• Identify and troubleshoot UX problems (e.g. website responsiveness)  
• Adhere to style standards on fonts, colors and images as well as develop better standards over time
• Review final layouts and suggesting improvements if required
• Work with developers to produce and ensure the best product experience 

Qualifications:

• Bachelor’s degree or higher in Multimedia Technology, Mass Communication, Information architecture or related fields
• At least 3 years’ experience in creating user interfaces, large-scale websites, or applications
• Basic HTML5, CSS3, and JavaScript skills is a plus but not required
• Proven experience UX/UI Design with an exceptional portfolio showcasing innovative design solutions