Senior Officer, UX Designer, Group Transaction Banking

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

About UOB INFINITY

UOB INFINITY empowers business users with a full suite of banking solutions through a web and mobile app across 10 countries in Asia. We offer innovative solutions to help business users manage their finances and business. Our platform is driven by customer centric designs aligned with data analytics to ultimately increase channel usage and deepen the relationship with our customers.

What You’ll Do

• Understand needs: Identify UX requirements across products and translate insights into clear user goals.
• Collaborate: Work with Product Owners, BAs, and design partners.
• Create journeys: Convert business or technical recommendations into actual customer journeys or screens and suggest the proper UX implementation.
• Plan delivery: Accurately estimate work effort and timelines based on design scope.
• Design solutions: Produce wireframes, flows, application screens, and interactive Figma prototypes.
• Ideate: Ground decisions in UX heuristics, usability principles, and user needs.
• Leverage tools: Use Figma and JIRA to collaborate with product and engineering teams. Figma mastery is a must.
• Build UI components: Design interface elements consistent with our Design System.
• Maintain design consistency: Ensure proper use and maintenance of Figma components and adherence to the Design System.
• Create user‑aligned content: Collaborate with other teams to design EDMs, banners, and informational content that communicate effectively and align with UX principles of clarity, hierarchy, and user guidance.
• Align and advocate: articulate UX rationale in stakeholder‑friendly language
• Perform DQA: conduct systematic checks to verify that implemented screens maintain the integrity and intent of the original design.

What You’ll Bring

• Bachelor’s degree; polytechnic diploma holder with strong relevant experience.
• Minimum of 2 years of UX experience on digital products.
• Demonstrated UX/UI work across web and mobile.
• Mastery in Figma; familiarity with JIRA. Adobe Creative Suite a plus.
• Working knowledge of design systems, and platform patterns for iOS/Android;
• Clear written and verbal communication.
• Strong time management; able to prioritize and handle multiple streams.
• Detail‑oriented, with the ability to diagnose issues and recommend solutions.

At the heart of everything: Be human‑centered in work and collaboration

UX is, above all, people work - showing up with empathy, generosity, and respect.

Communicate with care, bring calmness and clarity into the room, and help build an environment of trust and mutual support. Be someone who adds warmth and positivity to the culture.

Valuable Extras

• Experience in banking or fintech.
• A UX certification from an established or accredited provider.
• Ability to design and build interactive PDF forms in Adobe Acrobat.

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a Difference